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Landing Page (Waitlist)

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A landing page is a simple website that can be used to present the solution online. It generally includes the value proposition and main characteristics of the offer and a call to action button where interested customers can register to receive further information.

A landing page is a simple website that can be used to present the solution online and offer the possibility of a waitlist for the service or product. It generally includes the value proposition and main characteristics of the offer and a call to action button where interested customers can register to receive further information. It is often used in combination with other test formats that generate customer traffic:

  • For products and services that do not exist yet
  • For the exploration of the demand (register) and possible pricing
  • Example Dropbox
  • No direct interaction, therefore, no insights about "why".

Step-by-Step Guide:

  1. Define Your Goal
    Clearly identify what you want to achieve with the landing page (e.g., gathering interest for a product launch). Ensure the purpose of the waitlist is clearly communicated.
  1. Clear Headline and Offer
    Use a bold, concise headline that instantly conveys the value of joining the waitlist (e.g., "Be the first to try our new product"). Provide a brief, compelling description of the product or service.
  1. Create an Opt-in Form
    Include a simple sign-up form to collect email addresses. Ask for minimal information (e.g., name, email). Optionally, offer incentives like early access, discounts, or exclusive content to encourage sign-ups.
  1. Optimize Your Call-to-Action (CTA)
    Design a clear, prominent CTA button (e.g., "Join the Waitlist Now"). Use active, motivating language that highlights the benefit of joining.
  1. Visual Design and Usability
    Ensure the landing page is visually appealing and easy to navigate. Use a clean layout, appropriate colors matching your brand, and keep the structure simple. Ensure fast load times and mobile optimization.
  1. Add Social Proof
    Include social proof (e.g., testimonials, awards, reviews, or number of sign-ups) to build trust and encourage sign-ups.
  1. Confirmation Message and Follow-up
    After sign-up, display a confirmation message letting users know they’re on the waitlist. Optionally, send a confirmation email with more details or the next steps.
  1. Drive Traffic to the Landing Page
    Use various channels (social media, email campaigns, paid ads) to drive traffic to your landing page and grow the waitlist. Consider A/B testing to find the most effective approaches.
  1. Analyze Data and Optimize
    Monitor the performance of your landing page (e.g., sign-up rate, time spent on page) and optimize elements like the CTA, design, or copy to improve conversions.

Example:

A great example of a company that perfectly executed a Landing Page with a Waitlist is Superhuman. Superhuman, an email client for power users, utilized a smart strategy to create a sense of exclusivity and desirability around their product.

What they did right:

  1. Exclusivity through Invitation and Waitlist: Superhuman built their landing page with a clear headline that spoke directly to the user and emphasized exclusivity. Users could only register via a waitlist and had to wait for an invitation, making the product even more desirable.
  1. Clear Communication of Benefits: The landing page clearly communicated the key benefits of the email client—faster, more productive email management, and an enhanced user experience. The copy was concise and focused entirely on the product's value.
  1. Simple Opt-in and Call-to-Action: The signup process was simple—just name and email address. The CTA was clear and motivating, with the promise of becoming part of an exclusive group of early testers.
  1. Visual Design and Social Proof: The landing page featured a clean, minimalist design that built trust. Superhuman also leveraged testimonials from well-known tech influencers and entrepreneurs to reinforce the product's quality.
  1. Driving Traffic and Creating Demand: They generated significant buzz around the product by highlighting the exclusivity and long waitlist, which further fueled interest from their target audience.

Superhuman managed to create immense demand through their exclusive waitlist and clear messaging, well before the product became available to the general public.

Superhuman Blog
Image source: superhuman.com

For more information on the topic, please see the source below:

Denisov, S., & Bäumer, F. S. (2022). The only link you’ll ever need: How social media reference landing pages speed up profile matching. In A. Lopata, D. Gudonienė, & R. Butkienė (Eds.), Information and Software Technologies. ICIST 2022. Communications in Computer and Information Science (Vol. 1665, pp. 144–156). Springer, Cham. https://doi.org/10.1007/978-3-031-16302-9_10

Schreiber, S., & Baier, D. (2015). Multivariate landing page optimization using hierarchical bayes choice-based conjoint. In B. Lausen, S. Krolak-Schwerdt, & M. Böhmer (Eds.), Data science, learning by latent structures, and knowledge discovery. Studies in classification, data analysis, and knowledge organization (pp. 409–418). Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-44983-7_41

#CustomerAcquisition #ProductMarketFit #CustomerSegmentation #BuyerPersona #GoToMarket #DemandGeneration

Livio Filomeno
ZHAW Institut für Marketing Management

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