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HAX Toolkit

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A set of metal wrenches, screws, and various hand tools in a toolbox.

The Microsoft HAX Toolkit provides teams with practical resources to design AI systems that offer effective and user-friendly interactions. By following established guidelines and utilizing collaborative tools, teams can create AI products that meet user needs and expectations.

The Microsoft Human-AI eXperience (HAX) Toolkit is designed to assist teams in developing AI products that prioritize user experience. It provides resources to conceptualize AI system behaviors and interactions, ensuring they align with user needs.

Key Components of the HAX Toolkit

  • Guidelines for Human-AI Interaction: Best practices outlining how AI systems should behave during interactions, serving as a foundation for AI product planning.
  • HAX Design Library: A collection of design patterns and examples illustrating the application of the guidelines in real-world scenarios.
  • HAX Workbook: A collaborative tool for teams to prioritize which guidelines to implement, facilitating structured planning and discussion.
  • HAX Playbook: Specifically for applications utilizing natural language processing, this resource helps identify common failures and plan mitigation strategies.

Implementing the HAX Toolkit in Your Design Process

The HAX Toolkit is flexible and can be adapted to various project needs and stages. Teams are encouraged to familiarize themselves with the guidelines, collaboratively plan using the workbook, design with the help of the design library, and prototype solutions, especially for natural language processing applications, using the playbook.

Belinda Klostermann

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